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Privacy Policy & Compliance Plan

CPT copyright 2007 American Medical Association. All rights reserved.  Fee schedules, relative value units, conversion factors and/or related components are not assigned by the AMA, are not part of CPT, and the AMA is not recommending their use. The AMA does not directly or indirectly practice medicine or dispense medical services. The AMA assumes no liability for data contained or not contained herein. CPT is a registered trademark of the American Medical Association. Applicable FARS/DFARS Restrictions Apply to Government Use

Applicable Laws - This website (excluding linked sites) is controlled by Precision Practice Management, Inc. ("Precision") from its offices within the State of Missouri, United States of America. It can be accessed from all 50 states, as well as from other countries around the world. As each of these places has laws that may differ from those of Missouri, by accessing this website both you and Precision agree that the statutes and laws of the state of Missouri, without regard to the conflicts of laws principles thereof, will apply to all matters relating to use of this website.

You and Precision also agree and hereby submit to the exclusive personal jurisdiction and venue of the Circuit Court of Saint Louis County and the United States District Court for the Eastern District of Missouri with respect to such matters. Precision makes no representation that materials on this website are appropriate or available for use in other locations, and accessing them from territories where their contents are illegal is prohibited. Those who choose to access this site from other locations do so on their own initiative and are responsible for compliance with local laws.

Subscriber Agreement - Please review this Subscriber Agreement in its entirety before using Precision Practice Management's products and services.  This is a binding agreement ("Agreement") between Precision Practice Management, Inc. ("Precision", "We", "Us" or "Our") and our clients ("You" or "Your").  This Agreement governs your use of Precision's Web Site and our practice management, medical billing, clinical EHR-EMR and Rx Writer software, including, without limitation, all content such as the current provider terminology as a licensee of the American Medical Association text, information, images, and audio (collectively, "Content") and all services ("Services") made available to you through the Precision Site (this Site and the Content and Services are collectively referred to herein as the "Site") by us and/or third parties.

By using Precision products and services (including all software products) you indicate your conclusive acceptance of this Agreement. You may only access and use Encite software if you agree to be bound by the terms and conditions stated in this Agreement. If you do not agree to the terms of this Agreement, please do not access or use this Site in any manner.

This agreement is nontransferable, nonexclusive and for the sole purpose of internal use by you and only within the United States and it's territories.

You understand that any and all updated versions of the current procedural terminology contained in this site are wholly dependent on our contractual relationship with the American Medical Association.  You understand that the American Medical Association has the sole copyright to the current procedural terminology contained in the site.  You understand that the American Medical Association does not endorse our product or services and is to be held harmless of any and all liability arising from any use (authorized or unauthorized) of this site or any breach of this Agreement.

You are prohibited from using any and all information contained in the Site in any public electronic bulletin board or public computer based information system (including the internet and World Wide Web unless subject to the provisions of this Agreement). You are prohibited from publishing, copying, translating or transferring possession any part or all information from the Site. You are prohibited from creating derivative works based on any information contained in the Site and making said information available to any unauthorized party by selling, leasing or otherwise.

Precision may revise this Agreement at any time in its sole discretion.

Access.  Encite Billing Manager is Password Protected and will be accessible by the designated Contact identified on your Client Enrollment form and to other users subsequently enrolled online (collectively, "Users").  All User information provided to us, including without limitation the information on the Client Enrollment Form and the Staff Enrollment information entered, including subsequent updates via the maintenance pages of the Site, must be current, accurate, and complete. If we at any time discover any error or omission in the information you provide to us, we may, at our option, terminate the right to access and use the Site by any User. You are responsible for the acts or omissions by your personnel's use of the Site, and for any damages incurred by you as a result thereof. Users must abide by the Precision Web Site User Policy, as may be amended from time to time by us at our sole discretion. The current version of such policy is posted on the Site in printable format, and is hereby incorporated herein by reference. You may be asked to accept additional terms and conditions prior to enrolling in or using certain additional Services.  You acknowledge that the Encite software utilized by you will initially serialized and configured via a download onto your server(s) and computer PC(s) and that, from time to time, periodic updates will automatically be downloaded as well. 

Security.  To gain access to, and to use Encite software requires the use of a valid Username and Password. Certain Services are intended for access and use solely by physicians and/or authorized members of their staff. If you are a physician, or a physician's authorized representative, it is your sole responsibility to identify members of your staff who should be permitted to access and use such Services, and to authorize, monitor, and control access to and use such Services by your staff members. You are solely responsible for (1) maintaining the strict confidentiality of Digital IDs, Usernames, and Passwords (collectively, "IDs") assigned to your personnel, (2) instructing your personnel not to allow another person to use their IDs to access the Site, (3) any charges, damages, or losses that may be incurred or suffered as a result of you or your personnel's failure to maintain the strict confidentiality of their IDs, and (4) promptly informing us in writing of any need to deactivate an ID due to security concerns or personnel changes. We are not liable for any harm related to the theft of your IDs, your disclosure of your IDs, or your authorization to allow another person or entity to access and use the Site using your IDs. You agree to immediately notify us of any unauthorized use of your IDs.

Fees and Payment Terms. Your use of Encite software is subject to your payment of fees for the services you utilize, and certain services provided to you through this Site may be subject to additional charges, as per our currently prevailing price list. We will invoice you periodically for all fees and charges you incur, per the terms of our Service Agreement with you.

Patient Data and Legal Compliance. The Services provided through the Site may enable Users to transmit, store, and receive confidential patient information ("Patient Information"). State and Federal laws, as well as ethical and licensure requirements of your profession may impose obligations with respect to patient confidentiality that may limit the ability of physicians, health care providers, and persons acting on their behalf, to make use of certain Services or to transmit certain information to third parties. You represent and warrant that you will, at all times during the term of this Agreement and thereafter, comply with all laws directly or indirectly applicable to you that may now or hereafter govern the gathering, use, transmission, processing, receipt, reporting, disclosure, maintenance, and storage of Patient Information, and use your best efforts to cause all persons or entities under your direction or control to comply with such laws. You are, at all times during the term of this Agreement and thereafter, solely responsible for obtaining and maintaining all patient consents and all other legally necessary consents or permissions required or advisable to disclose, process, retrieve, transmit, and view Patient Information you transmit, store, or receive in connection with the Site and the Services. You agree that we, our licensors, and all other persons or entities involved in the operation of Services provided through the Site, have the right to monitor, retrieve, store and use Patient Information in connection with the operation of such Services, and are acting on your behalf in transmitting Patient Information. We agree to use commercially reasonable efforts to maintain the confidentiality of such information and prevent the disclosure of such information to third parties except in connection with the transmission, storage, retrieval, and disclosure of such information on your behalf and as may be required or permitted by law. We cannot and do not assume any responsibility for your use or misuse of patient information or other information transmitted, monitored, stored or received using the site or the services.

General Disclaimers. The Site is provided to you on an "as is, with all faults" basis, and your use thereof is at your own risk. We make no warranties of any kind, either express or implied, including, without limitation, the implied warranties of merchantability, fitness for a particular purpose, title, or non-infringement, or warranties arising by course of dealing or custom of trade. We make no representation or warranty that any content is accurate, complete, appropriate, reliable, or timely. We also make no representations or warranties that your access to and use of the site (1) will be uninterrupted or error-free, (2) is free of viruses, unauthorized code, or other harmful components, or (3) is secure. You are responsible for taking all precautions you believe necessary or advisable to protect you against any claim, damage, loss or hazard that may arise by virtue of your use of the Site. Some jurisdictions do not permit the exclusion or limitation of implied warranties. Therefore, only if required by applicable law, some or all of the exclusions or limitations above may not apply to you. You may have other rights depending on the jurisdiction of your domicile.

Precision shall not be liable for coding or processing any incorrect, incomplete or duplicate information received from Client, or professional courtesy or insurance-only claims, nor shall Precision be liable for any loss of revenue resulting from any delay in the coding and processing of accounts due to the untimely, inaccurate and/or incomplete billing information used by Client on Precision's Web Site. Precision will not be liable for unpaid claims resulting from Client's failure to submit appropriate demographic information, insurance company information, procedure and diagnosis codes, referral or authorization numbers, and/or necessary medical documentation. Any charge processed on Precision's software systems that is missing any necessary billing information, or that is not submitted in the required format is your sole responsibility. Precision is not liable for any delay in payment or the denial of any unpaid claims resulting from problems experienced by payers or clearinghouses in preparing for, and/or implementing, payer or clearinghouse systems for compliance with the HIPAA transaction standards as contained in 45 CFR Parts 160 and 162.

Exclusion of Damages. Under no circumstances whatsoever will Precision be responsible or liable to you or any other entity for any direct, compensatory, indirect, incidental, consequential (including lost profits and lost business opportunities), special, exemplary, or punitive damages that result from or relate in any manner whatsoever to (1) your use of the Site, or reliance on Site content, or (2) errors, inaccuracies, omissions, defects, untimeliness, security breaches, or any other failure to perform by us or our content providers. The foregoing exclusion shall apply  regardless of whether we have been advised of the possibility of such damages. Some jurisdictions do not permit the exclusion of certain types of damages. Therefore, only if required by applicable law, some or all of the exclusions above may not apply to you. You may have other rights depending on the jurisdiction of your domicile.

Limitation of Liability. If, notwithstanding the other terms of this Agreement, we should have any liability to you or any third party for any loss, harm or damage, you and we agree that such liability shall under no circumstances exceed the lesser of $500 or the fees you paid us during the three (3) months immediately preceding the day the act or omission occurred that gave rise to your claim. You and we agree that the foregoing limitation of liability is an agreed allocation of risk between you and us and reflects the fees, if any, we charge you to use the Site. You acknowledge that absent your Agreement to this limitation of liability, we would not provide access of the Site to you.

Indemnity. You agree to defend, indemnify and hold us harmless against any losses, expenses, costs or damages (including our reasonable attorneys' fees, expert fees' and other reasonable costs of litigation) arising from, incurred as a result of, or in any manner related to (1) your breach of the terms of this Agreement, (2) your unauthorized or unlawful use of the Site, and (3) the unauthorized or unlawful use of the Site by any other person using your IDs.

Entire Agreement. This Agreement, including the Precsion Web Site Policy, contains the entire agreement between you and us relating to the subject matter hereof, and supersedes any other oral or written communications relating thereto. This Agreement may not be amended or supplemented by (1) any purchase order or similar form originated by you relating to the subject matter hereof, or (2) statements made by any of our employees. We reserve the right to make changes to this Agreement at any time without advance notice. We agree to post the amended form of this Agreement on the Site, and such amended form shall be effective immediately upon its posting. Such amended form shall be deemed to have been physically signed by you through your signature on the Client Enrollment Form. It is at all times your responsibility to read the most current version of this Agreement before using the Site to ensure that you agree to the terms and conditions of any changes made to this Agreement. You agree that these standards for notice of changes to this Agreement are reasonable. In the event that any provision of this Agreement is determined to violate any law or becomes unenforceable for any reason whatsoever, then the remaining provisions of this Agreement shall remain in full force and effect.

Termination. You may terminate this Agreement at any time upon providing written notice to Precision no less than sixty (60) days prior to the intended date of termination. Your right to access and use the Site immediately terminates without further notice upon your breach of this Agreement. We may terminate this Agreement and/or your right to use the Site at any time, with or without cause. All portions of this Agreement that logically require continued performance beyond termination shall survive the expiration or termination of this Agreement for purposes of enforceability. We reserve the right to discontinue or make changes to the Site at any time.

U.S. Government Rights. Information on the site includes Current Procedural Terminology which is commercial technical data and/or computer data bases and/or commercial computer software and/or commercial computer software documentation, as applicable which were developed exclusively at private expense by the American Medical Association, 515 North State Street, Chicago, IL 60610. U.S. Government rights to use, modify, reproduce, release, perform, display or disclose these technical data and/or computer data bases and/or computer software and/or computer software documentation are subject to the limited rights restrictions of DFARS 252.227-7015(b)(2) (June 1995) and/or subject to the restrictions of DFARS 227.7202-1(a) (June 1995) and DFARS 227.7202-3(a) (June 1995), as applicable for U.S. Department of Defense procurements and the limited rights restrictions of FAR 52.227-14 (June 1987) and/or subject to the restricted rights provisions of FAR 52.227-14 (June 1987) and FAR 52.227-19 (June 1987), as applicable, and any applicable agency FAR Supplements, for non-Department of Defense Federal procurements.

Other. We may assign this Agreement, in whole or in part, in our sole discretion. You may not assign your rights under this Agreement without our prior written permission. Any attempt by you to assign your rights under this Agreement without our permission shall be void. The waiver by us of a breach of any provision of this Agreement shall not operate or be construed as a waiver of any other or a subsequent breach of the same or a different kind. If any provision of this Agreement shall be held by a court of competent jurisdiction to be contrary to law, the remaining provisions of this Agreement shall remain in full force and effect. This Agreement is governed by the laws of the State of Missouri, without giving effect to any principles of conflicts of law.

User Policy Tab - This policy is issued by Precision Practice Management, Inc. ("Precision", "We", "Us" or "Our"). It governs your use of the Precision Web Site, including, without limitation, all content such as text, information, images, and audio (collectively, "Content") and all services ("Services") made available to you through the Site (this Site and the Content and Services are collectively referred to herein as the "Site") by us and/or third parties. We reserve the right to make changes to these policies at any time without advance notice. We agree to post all amended forms of these policies on the Site and such amended policies shall be effective immediately upon its posting.

Intellectual Property Ownership. You agree that we (or our Content Providers) own all worldwide rights, titles and interests in and to the Site. You may create a bookmark in your browser to the home page of the Site. Otherwise, you may not create a link to the Site without our prior written approval. All rights not expressly granted in this Agreement are reserved to us. No other rights or licenses, whether express, implied, arising by estoppel, or otherwise are conveyed or intended by this Agreement. To facilitate your access to and use of our Site or portions thereof, we may make certain software available to you. The terms of your use of such software will be stated separately in license agreements that are included within our Service Agreement with you. You agree to only use such software in a manner permitted pursuant to such license agreements.

Trademarks. Encite and third-party software developer trademarks identify Precision's various software products and services, and let the public know the source of those products and services.  Precision prohibits the use of any trademarks without the express written permission of the owner of those trademarks. Please make such requests by e-mail. We will evaluate your request as soon as possible.

In addition, you may not use any trademarks that do not belong to you, whether design or word marks, in the following ways:
 * In a service name or publication title.
 * In, as, or as part of your own trademarks.
 * To identify products or services that are not yours.
 * In a manner likely to cause confusion.
 * In a manner that implies inaccurately that we sponsor, endorse, or are otherwise connected with your own activities, products, and services.
 * In a manner that disparages Precision or other trademark owners providing products or services to Precision.

Your Use of Content. The Content consists of copyrighted works proprietary to us or to third parties who have provided us with Content ("Content Providers.") You may download and print a single copy of the Content solely for your use in connection with your internal non-commercial use. Any Content you download or print may not be altered in any way and must contain all copyright and proprietary rights notices that were contained in such Content. Any Unauthorized or Unapproved Use of Any of the Content Constitutes Copyright Infringement and Subjects You to All Civil and Criminal Penalties Provided for Under Domestic and International Copyright Laws and Treaties.

Advertisements and Links. The Site contains advertisements placed by or on behalf of third parties. These advertisements may contain links to other web sites. For your convenience, we provide links on our Site to third party web sites. These third party web sites are not under our control and we are not responsible for such third party web sites. Precision is providing these links only as a convenience, and the inclusion of a link does not imply endorsement of the linked site by Precision.

Outside the U.S. We make no claims that the Site is appropriate for access or use outside the U.S. Your access and/or use of our site outside the U.S. is at your own risk, and you are responsible for compliance with the laws of your jurisdiction.

Precision Web Site Privacy Policy - Precision maintains this web site as a service to its physicians and clients. By using websites owned and operated by Precision or its affiliates, you are agreeing to comply with and be bound by the following privacy policy, which may change at any time.  Precision adheres to the following privacy policies:

1. We collect your personal information only with your informed consent.

2. We use your information for personalization of content, identification, and communication.

3. We do not sell or redistribute your personal information outside of Precision without your prior notice.  Precision believes that (1) you should understand how Precision uses the information you provide, and (2) you have the right to approve the use of that information.  While using Precision website, you may be asked to provide information (such as name, contact information, or other registration information) to Precision or their service providers. Precision and these entities may use this information to tailor their presentations to you, facilitate your movement through Precision website, or communicate separately with you. We will not provide such personally identifiable information to companies outside Precision without your prior notice.  If you choose not to provide your information to Precision, you can still use most of the non password protected areas of the Precision website. Unfortunately, you will not be able to access some functions of the website that require your personal information.  If you have questions pertaining to this policy, please contact us immediately. We store the Internet Protocol (IP) address of your computer when you visit our Site. This information is used solely to create broad demographic summaries of our users. Our use of the IP addresses, however, does not identify the actual users of the Site. 

Cookies. We may also collect information about you and your use of our Site through the use of Cookies. "Cookies" are small computer files we transfer to your computer's hard drive that allows us to know how often someone visits our Site and the activities they conduct while on our Site. This information helps us dynamically generate advertising and content on web pages specifically designed for you and also allows us to statistically monitor how many people are using our Site and for what purpose. Sponsors, advertisers or third parties may also use Cookies when you select their advertisement, content or service; we cannot control their use of Cookies or how they use the information they gather. If you do not want information collected through Cookies, there is a simple procedure in most browsers that allows you to deny or accept the Cookie feature. However, Cookies are required for login and the use of Precision's software. These login related cookies are encrypted for your safety and privacy.

Fundamental Compliance Principles. Precision Practice Management's corporate mission is to provide excellence in service and support to the physicians, physician practices and hospitals of our community, as they engage Precision to complement their efforts in providing quality medical care to their patients.  As a most important corollary to that mission statement, the Precision resolves to undertake and perform, in all respects, the highest quality healthcare coding, billing, collections and management services, as well as to promote the most ethical business practices throughout its organization, in coordination with its client practices, with payers, with supporting vendors, and with the billing community in general.  In this regard, Precision Practice Management strongly believes in conducting business with clients and on behalf of clients in an ethical manner, above and beyond the strict requirements of law.  That is, the company will strive to do what is right, even if not legally obligated to do so.

In addition, Precision is deemed a "Business Associate" of the many healthcare providers that are served by the company.  As such, Precision has undertaken a significant program to comply with all requirements of the Healthcare Insurance Portability and Accountability Act ("HIPAA").  That law requires compliance with mandates in the areas of Electronic Transactions, Code Sets and Identifiers, Security and Privacy.  Precision's HIPAA compliance program is therefore incorporated into Precision's overall Compliance Plan, as there are many aspects of HIPAA compliance that overlap with regulatory compliance and business

Further, Precision Practice Management regards patient and client practice confidentiality particularly important, specifically in the areas of patient medical care, treatment or condition as determined by conversation with the patient or client, or with respect to information contained in the patient's medical record (including all "Protected Health Information" as defined by HIPAA).  Medical records and other sources of patient information are to be used only for providing billing services ("Treatment, Payment and Operations", as defined by HIPAA).

Altogether, Precision's compliance effort shall be undertaken in accordance with the explicit terms of all federal, state, local and administrative law and guidelines and shall be expressed and evidenced in this Compliance Plan, which shall be in all respects a guiding document for the performance of the duties of all employees of the company. Precision's Compliance Plan shall be in that regard a model for measuring the success, professional growth and development of each individual in the company and of the company's performance as a whole.