Leadership Teams - St. Louis

	Mike Barnell, President & CEO "Precision is dedicated to the concept that there is always a better way - that good is not good enough. We believe a highly trained, knowledgeable staff - dedicated to their work - is what it takes to make the business behind the practice as effective as it can be. The process of changing and improving never stops, it just continues at ever-higher levels. We are always there for our clients - with a new approach, a better way, another solution, and help when and where help is needed."
	Michael Laycob, Executive Vice President "Precision offers all of the services a medical practice would need to operate effectively and maximize its reimbursements from commercial and governmental carriers. Precision supports multiple, nationally-recognized clinical software platforms and is capable of interfacing its own proprietary billing and denial management software with these platforms to achieve excellent results for its clients. Because technology is rapidly changing over time, Precision also invests in the most current hardware and virtual server systems available so that Precision can host client data, resulting in speed and efficiency for our clients. And if Precision’s clients are looking for more general support services, such as accounting, human resources and marketing, Precision is happy to provide those services as well."
	Renae S. Eichholz, Vice President (formerly Renae Hillesheim) "Medical billing is tremendously challenging; in part because it is technical in its nature, but also because it is repetitive and voluminous, making it hard to effectively manage. We organize the billing process for the benefit of our clients, so that staff resources are more effective in getting results. We focus on making the billing process accountable and 'visible', with detailed reporting and analysis of the work being done and results achieved. Whether a client engages Precision to provide billing services, or has an in-house billing staff, Precision's systems make a tremendous difference in getting bottom line results. In fact, no two Precision clients are alike - the services we provide are essentially custom-tailored to what each client needs from us."
	Suzan Laycob, Vice President "Sometimes practices come to us not knowing what is wrong with their results, but recognizing they could do better. Doctors and staff are working harder than ever - and making less. They just don't know how to turn things around. Usually it is not one thing that is the problem. Rather, it is many small changes and improvements that need to be made. And of course, all those changes cannot come at once. There must be a continual process of improvement - change for the better - established for the practice; organized and rolled out in phases. That kind of organized change requires experience, which is exactly what Precision brings to the table. We hold regular meetings with our clients, continually advising them of what we believe are the next steps forward for the practice. The process of getting better never ends..."
	Alan Pulliam, Vice President "Clinical software is now available that can literally transform the manner in which a practice functions on a day-to-day basis. We customize that software for each specialty and the specific workflow needs of each client. Wireless access, pen tablet mobility, multi-point scanning, and advanced networking is transforming how our practices serve patients. Not only does Precision help its clients become more profitable, but we help the practice provide better medical care. Providing access to electronic patient charts from home is a great example of that. In fact, practices that embrace our EHR solutions find they have faster, more complete and more reliable access to patient information than ever before. Our clients appreciate that we don't install a system and go away - we are there to support the system on an ongoing basis, because getting the most from a complex clinical software system requires that."
	Shelly Paule, Vice President "Medical Billing is not what it used to be. Expertly trained, experienced billing staff has always been a must, but today our staff must be highly organized and efficient in every aspect of the billing process. This is mostly because managing the billing process is labor intensive and therefore "expensive". Workflow management and customized software applications are imperative. Precision is a paperless operation from front to back. We continually focus on how to create additional efficiencies in what we do, so that we can do more for our clients per dollar of cost. We stress 'accountability' as well - in real time, we can identify and report on the status of each and every client AR claim and every action taken by our staff in getting each claim paid. There aren't many practice managers that have the "denial management" control that Precision gives its clients."
	Doug Short, Chief Financial Officer "It is critical that Precision provide a high level of accountability and control over a client's insurance and patient billing, as that is the source of a practice's revenues and livelihood. Precision's systems are designed accordingly - providing accurate, timely, and reliable reporting - at a macro level on down to the finest detail. We take pride in helping a practice gain greater control of its systems and its cash flow. Good financial controls provide the basis for keeping a practice profitable. Without that, superior clinical patient care is not possible over the long term..."
	Gina Lucchesi, Implementation, Education, and Training Manager "For a medical practice to transition to new software, convert its medical billing processes, or train its staff to use new workflow management tools, carefully planned, detailed steps must be taken to ensure that everything is in place and that all staff members are comfortable with each important step in the conversion. In particular, staff member training must be highly effective - new processes and procedures must be learned well, while still taking good care of your practice's patients and your everyday business. Precision knows that your busy practice cannot miss a beat, even while undertaking a very necessary and positive change. At Precision, we take pride in the way we methodically plan your conversion, and adjust as necessary to the individual needs and circumstances of your practice. We very strongly believe in doing things right the first time.and every time.."
	Angela Willis, Human Resources Manager "Precision's ability to deliver superior services for the benefit of its clients, whether tech support, billing services, software support or practice management consulting, is all based upon the superior talents and skills of Precision's staff. Precision has assembled, trained and organized itself to provide effective and consistent results for clients, with redundant capabilities in all the disciplines that are critical to providing excellent customer service. Precision's staff is what truly distinguishes us from the competition."
	Rob Murphy, Chief Information Officer "Networking technology changes over time, which can be incredibly challenging for a practice. Hardware is becoming faster and less expensive, while capacity increases. Networking, including mobile (wireless) connectivity, is now affordable and very powerful. Practices that put this technology to use are reaping benefits such as increased workflow efficiency, which inherently decreases both fixed and variable costs. Precision specializes in supporting the hardware, software and networking needs of both multi-office physician groups and single location providers, that is our "niche"! Most other 'tech companies' support a variety of business types. Precision's focus on supporting physician groups and hospital clients adds great value, as the medical industry has unique needs and problems that our knowledgeable and capable staff addresses quickly and expertly each and every day."
	Shanna Swafford, Client Relations Manager "Making better use of technology is Precision’s primary focus on behalf of its clients. Whether the need is for the very best practice management software, the very best clinical (EHR) software, or for medical billing, computer hardware, wireless computing or network support services, Precision knows how to help your practice profitably incorporate new technology into your daily operations. No two physicians, even in the same practice, approach their work in the same manner, so why should conversion to a single EHR solution require all physicians to do things the same way? Precision can custom tailor an EHR solution to each client practice, and even among individual doctors within a single client practice. Likewise, Precision is able to customize workflow tools in its practice management software and medical billing services. Precision will always make sure that the solutions employed are the very best for your practice, customized to produce the best results possible for you."