Healthpac RCM Installation, Optimization & Support Services

A Robust Practice Management System

Healthpac Computer Systems offers a very robust practice management system that works with numerous, highly regarded electronic health record systems in the marketplace. Many physicians choose Healthpac because it boasts an excellent appointment scheduler and highly automated billing functionality designed to maximize collection of insurance and patient balances.

User-Friendly Scheduling & Patient Management

Healthpac’s scheduler is user-friendly, allowing front desk staff to schedule and cancel appointments with ease and to view schedules of multiple providers at once for one day or across multiple days. Referrals and authorizations can be added and linked quickly and directly to patient appointments.

Offices enjoy the ability to enter patient demographics without launching the billing application as well as the ability to post patient payments collected at the time of service and promptly furnish a payment receipt. In addition, itemized statements may be prepared on demand for patients who request them at check-in or check-out.

EHR System Compatibility

From a billing perspective, the Healthpac Team works diligently to ensure its practice management system is compatible with the electronic health record of the medical group’s choosing, permitting the group to utilize its first choice of an electronic health record while having the functionality needed to drive exceptional revenue cycle results.

Data can be easily exported from the system, facilitating the customization of A/R aging queries and reports derived from pivot tables to identify billing trends and issues. The scrubbing and billing of charges (and corresponding collection and posting of payments) is an automated process and open A/R can be pursued in a diligent manner due to the sophisticated setup of the Healthpac work queues.

Exceptional Financial Results

Healthpac continues to gain the attention of providers who understand the revenue cycle process and are focused on improving their reimbursements. Precision has significant experience on Healthpac, utilizes the system to its fullest potential and has achieved exceptional results for clients.

Precision was engaged to start the process of "taking our practice paperless" and the results have been tremendous. First, our office network was significantly upgraded by Precision. Then, all of our physicians went wireless in both of our offices and from home. Our dictation workflow was then automated via an EHR to Dragon interface and we are now scanning, generating e-files or receiving e-faxes for all documents that we formerly archived in paper form. We have now completed our transition to electronic health records. Precision has also provided strong tech support for us - even on weekends - with extremely quick response time. That kind of support is really hard to find."